Rates, Availability & How to Book

ACCESS STATEMENT

MOBILITY ACCESS STATEMENT

Access to Eden Green Guesthouse is via 8 steps with a handrail on the left-hand side leading to the front door.

Located on the ground floor is the:

  • Entrance Hall
  • Dining Room
  • Bedroom 1
  • Access to Owners Accommodation

The dining room does not have steps to access it.

Staircase to 1st floor has a handrail on right hand side. 11 steps to half landing and further 6 steps to 1st floor bedrooms.

Staircase to 2nd floor has hand rail on right hand side. 8 steps to half landing and further 8 steps to 2nd floor bedrooms.

All bedrooms have en-suite shower facilities, but these are not adapted to suit physically disabled guests or enable wheelchair access.

All landings and hallway are well lit.

There are no ground floor public toilets.

There is free unrestricted parking in Blencathra Street and the surrounding roads.

It is an approximately 2 minutes’ walk into Keswick town.

We have tried to be as accurate and include as much detail as we can in our Access Statement and we are always willing to give information on any aspect of the Guesthouse if this statement does not answer your particular query.

 

SMOKING AND VAPING

Eden Green Guesthouse is a totally non-smoking and non-vaping establishment.  If any guest is found smoking or there is evidence of smoking or vaping in the guesthouse, the guest/s will be asked to leave immediately and settle any remaining costs of their stay.  The guest/s will also be liable for all costs incurred in deep cleaning the room.  Eden Green Guesthouse reserves the right to recover all costs resulting from smoking, but not exclusively, cleaning, furnishings, any drying cleaning, fixtures and fittings and loss of revenue.

 

 

TERMS AND CONDITIONS

Booking Terms

All guests, by making a booking, agree to these terms and conditions and agree to be personally liable for amounts arising during their stay. Final settlement should be made by credit/debit card or cash. We do not accept payment by cheque.

No Hen or Stag parties

Check In and Check Out Times
Check in is between 4 p.m. and 7 p.m. If you would like an alternative check in time please let us know so we can do our best to accommodate.
Check out is at 10.00 a.m.

Cancellation Policy

We appreciate that sometimes guests may have to alter or cancel their travel arrangements and if this is the case we will try and resell the room allowing for the refund of the deposit. If this is not possible our cancellation policy is below:

The guest can cancel free of charge until 30 days before arrival. The guest will be charged the cost of the first night if they cancel in the 30 days before arrival. If the guest doesn’t show up, they will be charged the total price of the reservation.

The guest will be charged a prepayment of the cost of the first night at point of booking.

On all cancellations we will retain £5.00 to cover debit/credit card transaction charges.

We reserve the right to amend these cancellation terms for bank holidays, special events or busy periods.

If a guest decides to cut short their stay the guest will be liable for the whole of the booked stay.

If you require further clarity, please enquire direct.

Please consider taking out cancellation insurance, which is inexpensive and can be obtained from any good broker.

For Best Prices Please Book Direct:

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Eden Green Guesthouse

Eden Green Guesthouse | Keswick | Cumbria

Tel: +44(0)17687 72077