Terms and Conditions

Booking Terms

All guests, by making a booking, agree to these terms and conditions and agree to be personally liable for amounts arising during their stay. Final settlement should be made by credit/debit card or cash.  We do not accept payment by cheque.

No Hen or Stag parties

Check In and Check Out Times
Check in is between 4 p.m. and 7 p.m.  If you would like an alternative check in time please let us know so we can do our best to accommodate.
Check out is at 10.00 a.m.

We appreciate that sometimes guests may have to alter or cancel their travel arrangements and if this is the case we will try and resell the room allowing the refund of the deposit.  If this is not possible our cancellation policy is below: 

If the guest cancels the reservation 30 days prior to arrival the deposit of one night’s stay is non-refundable, however we reserve the right to allow the deposit to be used for a future booking or refund in certain circumstances.

Within 7 days prior to arrival date a “no-show” or a cancellation, the full value of the booking will become payable.

We reserve the right to amend these cancellation terms for bank holidays, special events or busy periods.

If a guest decides to cut short their stay the guest will be liable for the whole of the booked stay

If you require further clarity, please enquire direct. 

Please consider taking out cancellation insurance, which is inexpensive and can be obtained from any good broker.

Privacy Policy

Information Collection

We collect information from you when you make a booking and this  information includes your name, email address & phone number.

Information Use
Any of the information we collect from you may be used to:

  • Personalise your experience and respond to your individual needs
  • Provide customised advertising content
  • Improve our website
  • Improve customer service and your support needs
  • Contact you via email
  • Advise of a promotion

Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted 3rd parties who assist us in operating our website or conducting our business, so long as the parties agree to keep this information confidential.

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law.

Non-private information, however, may be provided to other parties for marketing, advertising, or other uses.

Protection of your Information
We implement a variety of security measures to maintain the safety of your personal information. We use encryption to protect sensitive information transmitted online. 

Our cookies improve access to our site and identify repeat visitors. Furthermore, our cookies enhance a user’s experience by tracking and targeting his/her interests. This cookie use, however, is in no way linked to any personally identifiable information on our site.

Cookie Policy
This website provides information as a service to visitors such as yourself, and to do this reliably and efficiently, it sometimes places small amounts of information on your computer or device (e.g. mobile phone). This includes small files known as cookies.

The cookies stored by this website cannot be used to identify you personally.

How Cookies Are Used
We use cookies to understand what pages and information visitors find useful, and to detect problems such as broken links, or pages which are taking a long time to load.

We sometimes use cookies to remember a choice you make on one page, when you have moved to another page if that information can be used to make the website work better. For example:

  • avoiding the need to ask for the same information several times during a session (e.g. when filling in forms), or
  • remembering that you have logged in, so that you don’t have to re-enter your username and password on every page.

Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit.